Privacy Notice

Who we are

Goldstar Luxury Group Ltd, trading as Brandly (an Inno360Insights product), is the data controller for personal data collected through Brandly. That means we decide how and why it is used. Contact: info@inno360insights.com.

What we collect and why

• Account details (name, business name, email, password) — to create and run your account. Legal basis: contract.
• Brand and content information you enter (brand descriptions, posts, schedules) — to provide the service, including AI generation. Legal basis: contract.
• Wallet and plan records (plan status, top-ups, AI task charges) — to run billing and show your history. Legal basis: contract and legal obligation.
• Support messages — to help you. Legal basis: contract and legitimate interests.
• Usage and device data (pages visited, IP address, browser and device type) — for security, fraud prevention and improving Brandly. Legal basis: legitimate interests.

We don't sell your personal data. We only send marketing emails if you agree, and you can opt out at any time.

Who we share it with

• Stripe, for checkout, subscription billing, payment processing, tax and invoices. Historical purchases may retain records with our previous payment provider.
• Service providers who host our app and database, run AI models, and provide analytics — only to deliver Brandly.
• Professional advisers such as lawyers and accountants.
• Authorities where the law requires it.

International transfers

Some providers may process data outside the UK. Where they do, we rely on UK adequacy regulations or standard contractual clauses (including the UK International Data Transfer Addendum) to protect it.

How long we keep it

We keep account and content data while your account is open, and for up to 30 days after you close it. Billing records are kept for as long as tax law requires (usually 6 years). After that, data is deleted or anonymised.

Your rights

Under UK GDPR you can ask to access, correct, delete or restrict your data, receive a copy (portability), object to processing, and withdraw consent at any time. Email info@inno360insights.com — we reply within one month. You can also complain to the Information Commissioner's Office at ico.org.uk.

Security

We use appropriate technical and organisational measures, including encryption in transit, access controls, and per-account data separation.

Cookies

Brandly uses essential storage to keep you signed in, and privacy-friendly analytics to count visits. We don't use advertising cookies. You can clear cookies and site storage in your browser settings; doing so will sign you out.